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Terms and Conditions

Article 1: Definitions
Course or Courses: courses, workshops, training, lessons, and private lessons including (eventually) course material.
Participant: The person participating in the Arabic language Course.
Client: The party that signs an agreement with ‘iMasterArabic’ (directly or indirectly) and is responsible for performing the payments due to ‘iMasterArabic’. In case the Client is also the person participating in the course then is he a Participant and is subject to the following terms and conditions.


Article 2: Applicability
2.1 These terms and conditions are applicable on every offer, agreement and contract between ‘iMasterArabic’ and the Client regarding the Course(s).
2.2 The applicability of any general conditions of the Client is explicitly rejected. If one or more provisions in these terms and conditions at any time should be partly or entirely declared null and void, all the remaining provisions of these terms and conditions will still fully apply.
2.3 An agreement for the provision of a course is formed by the Client submitting an application by email to, as well as ‘iMasterArabic’ sending a proof of registration to the Client by e-mail. The submission of an application (as mentioned in the previous sentence) implies the acceptance of these Terms and Conditions.


Article 3: Subscriptions
3.1 All Courses will be held as planned, subject to sufficient enrolments.
3.2 ‘iMasterArabic’ reserves the right to change the location of the Courses when needed.
3.3 Subscriptions will be processed in order of receipt.


Article 4: Prices
4.1 All prices, including the prices on the website, are subject to change at any time due to unforeseen circumstances.
4.2 The prices stated in an offer are only binding during the validity period of that offer.
4.3 The costs of the course material are included in the quoted price, unless otherwise stated. When applicable VAT will be charged on the course material costs.


Article 5: Changes and Cancellations
5.1 The cancellation of the Course by the Client or Participant or the postponing to a later date is up to one month (30 days) before the start date possible without additional costs. In case of cancelation between 31 days and 14 days before the start date, 50% of the total price of the course will be charged to the Client. In case of cancelation as of 14 days before the start date of the Course, 100% of the total price of the course will be charged to the Client.

5.2 The cancellation of a Course by the Client or Participant has to be done in writing via e-mail. The receipt date of the cancellation e-mail applies as the official date of the cancelation.
5.3 The Client can terminate a contract at any time. Interim termination however does not entitle the Client in principle for a refund of the costs paid neither does it relieve the Client of the payment obligation of the remaining costs, except for the costs of not yet delivered teaching materials.
5.4 In case of non-attendance of the Participant, the Client is still due to pay the full price of the Course.

5.5 Unused private lessons within or outside a package are valid up to 365 days starting on the invoice date. After this period, the package is considered invalid.
5.6 ‘iMasterArabic’ reserves the right to make organisational as well as substantive changes to the Course whenever deemed necessary.

 Article 6: Payment
6.1 The Client is required to pay the full costs of the Course no later than 14 days before the start date of the Course, unless otherwise expressly agreed in writing with ‘Leer Arabisch’.
6.2 If the Client defaults in the timely payment of an invoice then is the Client considered in default. In that case, the Client shall owe an interest of 1% per month unless the statutory interest rate is higher, in which case shall the statutory interest rate be charged. The interest rate above the amount due shall be charged as of the date of default until the date of payment of the total amount due.
6.3 For a Course with a duration of 12 weeks or longer, a deposit of 20% of the total Course amount is required at the moment of registration. The balance of the total Course amount is due to be paid no later than 10 days before the start date of the Course.
6.4 If the Client defaults with the payment or with the performance of any other obligation under a contract, ‘Leer Arabisch’ is then entitled to proceed to full or partial termination of the agreement, without judicial intervention. In that case, ‘iMasterArabic’ is entitled to claim compensation from the Client.
6.5 Both ‘iMasterArabic’ and the Client may immediately terminate this agreement if the other party has requested moratorium or is declared in bankruptcy, and/or the Client is a natural person placed under guardianship or passes away.


Article 7: Performance of the Agreement
7.1. ‘iMasterArabic’ strives to make sure that a scheduled Course always takes place as planned. If due to a force majeure/unfortunate circumstances a Course cannot proceed, is ‘iMasterArabic’ not liable towards the Client. ‘iMasterArabic’ will, where possible, provide a replacement Course, eventually offered by another teacher. If ‘iMasterArabic’ is not capable of providing a replacement Course, the Client shall be entitled to a partial of full refund, depending on the remaining portion of the Course that could not take place. The refund of the paid amount shall take place within 4 weeks of the date of cancelation.
7.2 The agreement with ‘iMasterArabic’ binds ‘iMasterArabic’ with an obligation based on the effort provided and not on the results achieved.
7.3 ‘iMasterArabic’ reserves the right to modify Course schedules between semesters for quality and reprogramming reasons.
7.4 All information provided by the Client is and remains confidential to ‘iMasterArabic’.


Article 8: Intellectual Property
8.1 The course material submitted becomes the property of the Client. The rights of the intellectual property related to the Course, the Course material and eventually other submitted Course documents/products is reserved for ‘iMasterArabic.
8.2 The Client is not entitled to publish, to exploit, or in any way reproduce the course material and/or portions or excerpts of the course material without the written permission of ‘iMasterArabic.


Article 9: Liability
9.1 ‘iMasterArabic’ is not in any way liable for damages or accidents occurring at the location of the Courses.
9.2 If the execution of the renewal of an agreement is not possible then the liability of ‘iMasterArabic’ shall be strictly limited to the amount equal to what ‘iMasterArabic’ has charged the Client for the renewed agreement. Any further liability is, as far as rules of imperative law do not oppose it, therefore expressly excluded.
9.3 No rights can be derived from the contents of a brochure or website text.


Article 10: Applicable Law
10.1 The Dutch law is applicable on the agreement between iMasterArabic and the Client.

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